Política de privacidad y Cookies

Welcome to Explorecanary.com! We are delighted by your interest in our company. Protecting your privacy and personal data is our top priority. Our website can generally be used without providing personal information. However, if someone wishes to access special services offered by our company via our website, it may be necessary to process personal data. If processing personal data is required and there is no legal basis for such processing, we will generally seek the consent of the individual concerned.

The processing of personal data such as name, address, email, or phone number always complies with the General Data Protection Regulation and the applicable national data protection regulations relevant to Explore Canary. This Privacy Policy explains the types of personal information we collect, how we use it, and the steps we take to handle your information responsibly and in line with data protection laws. At Explore Canary, we’re dedicated to respecting your privacy and keeping your personal data secure.

This policy covers our approach to collecting, using, and sharing information through our website, referred to here as “the Service.” As the data controller, Explore Canary has implemented numerous technical and organizational measures to provide maximum protection for personal data processed through this website.

Information We Collect and Why

• Personal Data: When you browse or interact with Explore Canary, we may collect information you choose to share with us, like your name, email, or demographic details. This data is gathered via forms for account registration, service requests, or feedback.
• Comments: When leaving a comment on our site, we collect the data you enter in the comment form, your IP address, and your browser’s user-agent information to help prevent spam. Once your comment is approved, your profile picture will be displayed publicly alongside your comment.
• Media Files: We recommend not uploading photos with embedded location details (EXIF GPS) to protect your privacy, as visitors to our site can download and view location information from images.
• Cookies: Our website uses cookies to improve your experience. If you leave a comment, you can choose to save your name, email, and website in cookies for future visits. Cookies also help remember your preferences and personalize your experience on return visits.
• Embedded Content from Other Websites: Some articles may contain embedded content from other sites, such as videos or articles, which function as if you were on those sites directly. This content may collect data, use cookies, and track your interaction with it.

How We Share and Retain Data

• Data Sharing: To improve our services, we may share your data with third-party providers, like spam detection services. If you request a password reset, your IP address will be included in the reset email.
• Data Retention: Comments and their metadata are stored indefinitely to support comment recognition and moderation. For registered users, we also store the personal information provided in their profiles. Users can access and manage their data anytime.

Your Data Rights

Under GDPR and other data protection laws, you have rights regarding your data, such as accessing, correcting, deleting, or transferring it. Contact us to exercise these rights. We will not sell or share your data without your permission, except when required by law.

Data Security Practices

As required by GDPR and Spain’s Organic Law 15/1999, we handle your personal data securely to provide services, publish comments, or send information. You have the right to access, modify, delete, or object to data processing. While we’ve put in place security measures to prevent unauthorized access or misuse of your data, please note that complete security cannot be guaranteed online.

Consent and Policy Updates

By using our Service, you agree to our data practices as outlined in this policy. We may update our Privacy Policy, and we encourage you to review it regularly.

Contact Us

For questions regarding this policy or how we handle your data, please reach out through our contact page.

Explore Canary Cookie Policy

To help you understand our approach to cookies, Explore Canary has outlined the following Cookie Policy. This policy explains how and why we use cookies and other tracking technologies. We’re committed to transparency and adherence to GDPR and other relevant privacy laws.

Information Collection and Its Purpose

• Comments: When visitors comment on explorecanary.com, we collect the data entered in the comment form, the visitor’s IP address, and browser user-agent details to prevent spam. A hashed version of your email address may be provided to Gravatar for verification purposes. After comment approval, your profile image appears publicly with your comment.
• Media Files: For privacy, avoid uploading photos containing location data (EXIF GPS). Visitors to our website can download location data from images.
• Cookies: If you comment on our site, you can opt to save your name, email, and website in cookies for a more convenient experience next time. These cookies last one year. A temporary cookie is set when you log in to check if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
• Embedded Content from Other Sites: Some content on explorecanary.com, like videos or articles, may be embedded from other websites. This content behaves as if you were visiting those websites directly and may collect data, use cookies, and track your interaction.
• Data Sharing: Visitor comments may be checked by an automated spam detection service.

Cookies for Shopping and User Tracking

• WooCommerce: Our e-commerce platform, WooCommerce, tracks visitor actions to improve the shopping experience. This includes tracking products viewed, storing location data, IP address, and browser type for calculating taxes and shipping. Cookies track cart contents as you browse our site.

Your Rights Regarding Your Data

If you’ve registered on our site or left comments, you can request an export of your data, including information you’ve shared with us. You can also request data deletion, except for information we are required to retain for legal, administrative, or security reasons.

When You Make a Purchase

• We collect information like your name, billing and shipping addresses, email, phone number, payment details, and optional account data like username and password. This data is used to:
  • Send order updates and account information
  • Process returns and complaints
  • Complete payments and prevent fraud
  • Create an account in our store
  • Meet legal obligations, like tax calculations
  • Improve our offerings
  • Send marketing messages if you opt in

Third-Party Payment Processors

We process payments through trusted third-party providers. Each has its own privacy policy. We recommend reviewing these policies. Your payment data is shared with these providers to process payments and manage related services like purchase totals and billing.

Widgets and Plugins

We use additional widgets and plugins to improve user experience, like wishlist functionality and anti-spam services (e.g., Akismet). These services may track user behavior and preferences to provide personalized recommendations and prevent spam.

Consent and Modifications

By using explorecanary.com, you agree to our Cookie Policy and our handling of your information as specified. We may update this policy, so please check back periodically.

Contact

For any questions about this Cookie Policy or our data practices, please contact us through our website. This policy aims to give a clear, comprehensive view of our cookie practices, helping you understand and control how your data is used.