Booking and Payments
To get an instant confirmation, you can call us at +34 722 57 80 58 or send a WhatsApp message. We also check online bookings late into the night, so if you make a last-minute booking, we’ll confirm it or
suggest alternatives as quickly as possible.
ExploreCanary provides several payment options to make it easy for you, like Debit/Credit Card,
PayPal, Stripe, Bizum and Bank Transfer. We also offer flexible payment plans, including deposits and
easy cancellation policies, so booking your trip to the Canary Islands is stress-free.
Services and Activities
Yes, we provide a free pick-up service in the south of Gran Canaria for the majority of activities. Since
space is limited, it’s best to book this in advance. If you’re unsure if pick-up is available in your area,
our team can assist you with the details
Many visitors enjoy boat tours, water sports and exploring the beautiful landscapes and culture of the
islands. We can help you plan the perfect mix of fun and relaxation.
Company Information and Support
You’re always welcome at our ExploreCanary Office, located at
Avenida de Italia 11, Local 19, Edificio Marieta, Playa del Ingles in
Gran Canaria. We’re open for you every day from 09:00 to 18:00.
Come in and let’s plan your perfect Gran Canaria adventure together!
Our local team in the Gran Canaria knows the area well and is ready to help with special plans, give
personalized tips, or answer any questions. You can contact us through live chat, WhatsApp, or phone
for quick help.
Since 2010, ExploreCanary has proudly served the tourism industry,
creating unforgettable experiences for travelers across Gran Canaria.
Our Journey began with a simple passion: sharing the beauty of Gran
Canaria with those who long to experience something extraordinary.
Over the years, this passion has grown into ExploreCanary, a brand
that feels like home to both locals and visitors. We’ve seen firsthand
how this island can captivate the heart, and we’ve made it our mission
to help others discover its magic.
ExploreCanary started by offering excursions and tours. But we knew
there was more we could do. People didn’t just want to visit; they
wanted to stay and truly immerse themselves in island life. So, we
expanded into vacation and long-term rentals, helping families,
couples, and solo travelers find their perfect getaway or even their
future home. Whether you're here for a week or a year, we provide the
key to living the island dream.
And for those who fall in love with Gran Canaria, our real estate
services offer a chance to make this paradise a permanent home.
From cozy beachside apartments to expansive villas, we guide people
through every step of the journey.
But our vision didn’t stop there. Understanding that local businesses
are at the heart of these islands, we began offering marketing services,
helping other entrepreneurs share their stories and grow alongside us.
At ExploreCanary, we create experiences, forging connections, and
helping people find their place in paradise. Whether it’s through the
thrill of an adventure, the comfort of a home, or the success of a
business, we’re here to help make your dreams, a reality.
Policies and Sustainability
We know that sometimes plans don’t go as expected. That’s why our
cancellation policy is flexible to meet your needs. For most activities,
giving us 48-72 hours notice is usually enough. For our premium
experiences, we ask for up to 5 days notice. We offer several
solutions, such as a full refund, the option to reschedule, or a gift card
for future use. Our goal is to make sure you feel comfortable and
worry-free when booking with us.
We care about protecting the natural beauty of the Canary Islands. Our trips are planned to reduce
harm to the environment by cutting down waste, respecting wildlife, and working with local businesses.
We invite all our guests to join us in these efforts.